1. Introduction
Welcome to Artizana Gallery. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the website.
2. Nature of Service
The website provides:
- Display of products (caftans, kimonos, jalabiyas, abayas)
- Contact and inquiry forms
- Communication to complete orders via phone, WhatsApp, or email
No online payments are processed directly through the website.
3. Orders and Confirmation
- Submitting a request through the website does not constitute a final order confirmation
- Our team will contact you to confirm details (availability, size, pricing, delivery)
- We reserve the right to accept, modify, or reject any request
4. Pricing
- Prices displayed on the website are subject to change without notice
- Final pricing is confirmed during direct communication
- Prices may vary depending on customization or sizing
5. Shipping and Delivery
- Delivery cost and timeframe are determined after order confirmation
- Shipping may vary based on location
- We are not responsible for delays caused by shipping providers
6. Returns and Exchanges
- Return and exchange policies depend on the type of product
- Custom-made or tailored items are generally non-returnable
- Any request must be made within a reasonable time after delivery
7. Intellectual Property
All content on this website, including:
- Images
- Designs
- Text
is the property of Artizana Gallery and may not be copied, reused, or distributed without permission.
8. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with or damage the website
- Submit misleading or inappropriate content
9. Disclaimer
- Products are displayed as accurately as possible, but colors may vary depending on screens
- We do not guarantee the website will always be error-free or uninterrupted
10. Modifications
We may update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws applicable in Syria.